Contact Us
Coveintra is operated by Haikou Leiyite Network Technology Co., Ltd.
Contacting Coveintra
Our email support channel is available for enquiries relating to products and purchases made through Coveintra. Customers may contact us about product information, checkout, payments, order updates, shipping, returns, refunds, or other matters associated with an order.
For an existing purchase, please provide your order number and enough information for us to identify the matter you are contacting us about.
Delivery or Product Concerns
If the contents of your package do not match your order, an item is missing, or a product appears to have been damaged during shipment, explain the issue in your message. Clear photographs may be requested when they are relevant to reviewing the situation.
For an order that is still on its way, checking the latest available tracking information may provide the most recent delivery status.
How Requests Are Handled
Each enquiry is reviewed using the order and customer information available to us. If additional information is necessary, we may contact you before proceeding with the request.
Customer service enquiries should be sent to: