Tracking Information
When tracking is available, it is sent to the contact details provided at checkout. A carrier may need time to show movement after shipment details are received or a label is created. A temporary absence of tracking updates does not necessarily indicate a lost package.
Delivery Monitoring
Please follow carrier tracking updates and delivery notices. If a delivery attempt is missed, follow carrier instructions for collection, redelivery, or another attempt where applicable.
Delivery Concerns
If tracking has not progressed for an unusual period or a package appears missing after the expected delivery window, contact us with the order number. We will review available information and advise on next steps.
Tracking support: service@coveintra.com