Product & Material
Are Coveintra pieces handmade?
Our ceramic vases and decorative objects are designed with sculptural forms and finished in small production batches. Slight variations in tone, glaze, speckling, and surface texture are normal characteristics of ceramic decor.
Can I use the vases with fresh flowers?
Many Coveintra vase designs can hold dry stems or styled branches. If a product is intended for water use, please check the individual product description before filling it.
Are the pieces suitable for outdoor use?
Coveintra pieces are intended for indoor decorative use unless a specific product page states otherwise. Keep them away from prolonged moisture, frost, and direct outdoor exposure.
Care & Placement
How should I clean ceramic decor?
Use a soft, dry cloth for routine cleaning. Avoid abrasive pads, harsh cleaners, soaking, or dishwashers, as these can affect the finish.
Where should I place sculptural ceramic objects?
They work best on stable surfaces such as shelves, consoles, dining tables, mantels, and bedside tables. For taller or asymmetrical shapes, place them away from edges and busy walkways.
Orders & Support
How are fragile items packed?
Each item is packed with protective materials chosen for ceramic products. Please inspect your order when it arrives and contact us if the package or item appears damaged.
What should I do if I need help with an order?
Email service@coveintra.com with your order number and a clear description of your question. Our support team will help with product, shipping, and order-related concerns.